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‎12-18-2024 12:07 PM - last edited on ‎12-18-2024 01:41 PM by Retired

HP Recommended

Hi i have bought this laptop HP 250 G10 and have connected two new Acer Screens one via HDMI and one via a USB to HDMI dongle. The screen connected via hdmi works but not the other.

When connecting the usb to hdmi to a tv it works but not the Acer screen....it did say when connecting to the acer screen via hdmi "hdmi 1.4"

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2 REPLIES 2

‎12-18-2024 12:51 PM

HP Recommended
@StevieMclaren wrote:

Hi i have bought this laptop HP 250 G10 and have connected two new Acer Screens one via HDMI and one via a USB to HDMI dongle. The screen connected via hdmi works but not the other.

@StevieMclaren 

 

You mean USB-A to HDMI dongle/adapter ? Does it have DisplayLink certified symbol ? Normal monitor and TV are two different things.

 

Regards.

BH
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‎12-20-2024 03:20 AM

HP Recommended

Hi

 

Thanks for your reply, yes its usb a to hdmi, should it be displaylink certified? I will need to check this out. 

The adapter does work on another monitor but just not these particular acer one. 

 

Thanks in advance 

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