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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP 470 G10 docking station

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11-19-2023 11:19 AM
What docking station is recommended for HP 470 G10 for use with HDMI oder DP monitors?
HP Universal USB-C dock is not working.
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Accepted Solutions
11-19-2023 12:48 PM
Its specs
https://support.hp.com/us-en/document/ish_7752053-7752108-16
It ONLY has 1 hopeless SuperSpeed USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-19-2023 12:48 PM
Its specs
https://support.hp.com/us-en/document/ish_7752053-7752108-16
It ONLY has 1 hopeless SuperSpeed USB 3.2 Gen 1.0 Type-C port; 5 Gbps signaling rate (data transfer only; charging or external monitors not supported) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Regards
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-22-2023 12:32 PM
@Banhien
Thank you, that was helpful. Got it working with USB 3 to HDMI Adapter and USB3 Docking Stations which even support 2 external displays. Acceptable solution for the customer.
You're definitely right USB-C Gen 1 does not support video signals.
Regards,
Dietmar