Solved: HP Active G2 pen connected but not writing - HP Support Community

Zads · ‎01-20-2022

Hi, I have an HP active G2 pen that is connected to my laptop but not writing. I am failing to find product compatibility as well.

What am I not doing right or it's just the pen not compatible?

thank you

GOLD_MASTER · ‎01-20-2022

Hello @Zads .
The problem is that the stylus you are using is not compatible for your device, however, the styli that are compatible for your device are as follows:
Zenvo natural silver pen with cable L95614-001

Zenvo nightfall black pen with cable L95615-001

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

View solution in original post

GOLD_MASTER · ‎01-20-2022

Hello @Zads .
The problem is that the stylus you are using is not compatible for your device, however, the styli that are compatible for your device are as follows:
Zenvo natural silver pen with cable L95614-001

Zenvo nightfall black pen with cable L95615-001

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.

Zads · ‎01-21-2022

Thank you. It is a mission to find 1 in Australia.

Thanks

HP Active G2 pen connected but not writing

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