• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-29-2024 05:02 PM

HP Recommended
Operating System: Microsoft Windows 11

HP E24t G4 FHD Touch Monitor not responding to touch

Category:
2 REPLIES 2

‎03-30-2024 11:01 AM

HP Recommended

Here's a video from HP Support about troubleshooting an unresponsive Touch Screen in Win11:


https://www.youtube.com/watch?v=WqdxBbfAdQY



I am a volunteer and I do not work for, nor represent, HP
Troubleshooting an Unresponsive Touch Screen in Windows 11 | HP Computer Service | HP Support
Troubleshooting an Unresponsive Touch Screen in Windows 11 | HP Computer Service | HP Support
youtube.com/watch?v=WqdxBbfAdQY
Learn how to troubleshoot a touch screen that does not respond to touch or responds intermittently. Chapters: 00:00 Introduction 00:24 Confirm that the computer has a touch screen 00:54 Run Windows Update 01:13 Configure the touch display 01:57 Perform a touch screen diagnostic test 03:01 Adjust ...
Was this reply helpful? Yes No

‎04-01-2024 05:15 PM

HP Recommended

Thanks WAWood! I've given all suggestions from the link a go (with no positive outcome) so looks like it's probably just an old-fashioned faulty monitor. Very much appreciate your support. B

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.