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HP Recommended
HP EVNY 15t
Microsoft Windows 10 (32-bit)

Hello,

 

I want to connect my HP EVNY 15t to two external monitors. I used HDMI port and USB-C ports (via HDMI cable) to do so. But the USB-C ports never shows anything. I have checked all the cables and USB-C hub are working properly.

 

My question is if the USB-C port on my laptop support video output? 

 

My laptop information is listed below:

  HP ENVY - 15t Touch Laptop Product number: W9C44AV Serial number: [Personal Information Removed]

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Jay218 wrote:

So the USB-C port of this laptop does not support video output, right?


@Jay218 

 

No it does not support Alt mode and it is only USB 3.0 with different shape/connector.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

4 REPLIES 4
HP Recommended

@Jay218 

 

Your machine is an HP 15t-as100 CTO, it has

 

  • HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
  • USB 3.0 ports (3)
  • USB 3.0 port Type-C

As you can see USB-C to HDMI will never work. If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)

 

                  https://www.displaylink.com/products/universal-docking-stations


or try following HP docks


             https://www.displaylink.com/newsroom/press-releases/displaylink-enables-latest-hp-usb-30-dual-head-g...

             https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...


Regards

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

So the USB-C port of this laptop does not support video output, right?

HP Recommended

@Jay218 wrote:

So the USB-C port of this laptop does not support video output, right?


@Jay218 

 

No it does not support Alt mode and it is only USB 3.0 with different shape/connector.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you.

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