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- Notebook Video, Display and Touch
- HP ENVY 15 for external dual monitors

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11-04-2020
08:28 PM
- last edited on
11-05-2020
05:54 AM
by
BiancaS
Hello,
I want to connect my HP EVNY 15t to two external monitors. I used HDMI port and USB-C ports (via HDMI cable) to do so. But the USB-C ports never shows anything. I have checked all the cables and USB-C hub are working properly.
My question is if the USB-C port on my laptop support video output?
My laptop information is listed below:
HP ENVY - 15t Touch Laptop Product number: W9C44AV Serial number: [Personal Information Removed]
Thank you.
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Accepted Solutions
11-04-2020 10:44 PM
@Jay218 wrote:So the USB-C port of this laptop does not support video output, right?
No it does not support Alt mode and it is only USB 3.0 with different shape/connector.
Regards.
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11-04-2020 10:16 PM
Your machine is an HP 15t-as100 CTO, it has
- HDMI v1.4 supporting up to 1920×1080 @ 60 Hz
- USB 3.0 ports (3)
- USB 3.0 port Type-C
As you can see USB-C to HDMI will never work. If you wish to have 2 or more external monitors (and notebook monitor - total 3), please enter your requirement on the following link and it will find for you few USB-A DisplayLink Certified options on market today including some HP products (you can select HP before Search)
https://www.displaylink.com/products/universal-docking-stations
or try following HP docks
Regards
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
11-04-2020 10:44 PM
@Jay218 wrote:So the USB-C port of this laptop does not support video output, right?
No it does not support Alt mode and it is only USB 3.0 with different shape/connector.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.