HP ENVY Hinge broken and warranty expired (bought 15 Months ago) and this is a known issue?

[Kelpmaster]

Purchased this laptop in June of 2021 and now, September 1st of 2023 the hinge decides to break. Anyone else have any similar issues with the HP Envy? Apparently this is a known issue for HP hinges and there was (possibly still is?) a class action lawsuit about this known issue. I'm trying to get info on a warranty claim and i cant speak well due to a cancer surgery and cannot call the hotline/tech support but I'm having trouble getting in touch with anyone via email or chat. Anyone else have success with email or chat? Also anyone else have this issue fixed by HP or a third party? Looking at my options and the Best Buy Geek Squad said it would be an $85 up front charge, they would ship it out to be fixed in 3-4 weeks and would probably cost more depending on parts and could not even give me a ballpark figure until I sign it over to them... Anyone else dealt with the broken hinge mess?

[sandytechy20]

@Kelpmaster 

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