• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY Laptop - 15-ep0010ca
Microsoft Windows 11

Hello Community,

 

I have this 1.5 year old laptop with Amoled 4K touch screen and I just noticed there is this kind of patterned frame around the display, it is very noticeable when the display is off but I am starting to see it when the display is on and showing dark colours/pictures. To be honest, I do not remember seeing this frame in the past, it might have been there but I don't remember, the display otherwise works great, colours are bright, videos run with no issues, I can change resolutions so in general no other problems but I'm puzzled about this "frame", is this normal for a 4K Amoled touch screen? or something is wrong with the display and maybe just getting worse?

 

Here is a photo of the display, laptop is off, the red arrows point to the "frame" it goes around the display.

 

Thanks in advance for your feedback.

 

 

Sincerely,

Erick S.

 

 

 

 

 

 

 

4K touch screen - pattern frame around screen4K touch screen - pattern frame around screen

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.