HP ENVY x360 - 13-ag0002ns need to connect with two external display monitors

[tdmko]

How can I connect my laptop HP ENVY x360 - 13-ag0002ns with two external display monitors?

Is there any hardware required for that?

[KrazyToad]

@tdmko

Welcome to HP Support Community
 

This Notebook has the USB Type- C thunderbolt port which you can use to connect external monitors. Since you wish to connect 2 external monitors, then you will need a Splitter.

You can purchase it from any computer store

Hope this helps. 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[tdmko]

Is with tha above splitter going to have a connection with two external monitors in "clone" desktop or "expanded" desktop envinronment?

[tdmko]

As far I know this laptop has a USB 3.1 Type-C™ Gen 2 which is not a thunderbold port

[KrazyToad]

@tdmko

The User Guide: https://support.hp.com/ca-en/product/hp-envy-13-ag0000-x360-convertible-pc/20270313/model/22425077/m... seems to be generic and if you do not see the Thunderbolt symbol on the USB type-C port, then it must be just a regular USB 3.1 Type-C™ Gen 2

If your Notebook Model does not have the USB Type-C Thunderbolt, you will not be able to connect any external display

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[tdmko]

Actually the user guide is very specific as you can read from the below link:

https://support.hp.com/ca-en/product/hp-envy-13-ag0000-x360-convertible-pc/20270313/model/22425077/d...

showing the extrnal ports as follows:

1 USB 3.1 Type-C™ Gen 2 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 2 USB 3.1 Gen 1 (1 HP Sleep and Charge); 1 headphone/microphone combo.

Anyway,  does this mean that i cannot connect any external monitor even if I connect it with other devices such as a docking station?

[KrazyToad]

@tdmko

If you do not have the Thunderbolt port you cannot connect any external monitors even if you use a docking station

[tdmko]

So, in order to get things clear, you are saying that this particular  port USB 3.1 Type-C™ Gen 2 (Data Transfer up to 5 Gb/s, Power Delivery, DisplayPort™ 1.4) of the laptop cannot tranfer display signal to extenar monitors?

[KrazyToad]

@tdmko

My apologies for the confusion

As mentioned earlier, the User Guide: https://support.hp.com/ca-en/product/hp-envy-13-ag0000-x360-convertible-pc/20270313/model/22425077/m... on page 5 shows that this Notebook should be having the USB Type-C Thunderbolt

If you have the same port, then you should be able to connect external displays using the splitter or docking stations

You can also refer to this Link: https://support.hp.com/in-en/document/c04723006

Thank you