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HP Recommended
Envy 15-CN0650
Microsoft Windows 10 (64-bit)

Hi, the digitiser on my device has been damaged, where can I get a replacement from?

 

As I'm removing the screen anyway, would the 4k screen run off of the same cable and graphics driver?

 

Mobo is HP 8483

Graphics are Intel UHD Graphics 620

 

Thanks in advance for your help.

 

Cheers,

Slarti

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Slarti42 Here's a list of parts tested and approved to work on your device, that said, I must let you know that HP does not recommend upgrades or hardware changes as the device is equipped with parts that perform at its optimal performance by design, that said, the upgradeable parts listed by HP articles are purely for your ease, as the decision to upgrade will be at your own discretion.

 

 

For more details: click here and check out the complete list of components in your device.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

2 REPLIES 2
HP Recommended

@Slarti42 Here's a list of parts tested and approved to work on your device, that said, I must let you know that HP does not recommend upgrades or hardware changes as the device is equipped with parts that perform at its optimal performance by design, that said, the upgradeable parts listed by HP articles are purely for your ease, as the decision to upgrade will be at your own discretion.

 

 

For more details: click here and check out the complete list of components in your device.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

HP Recommended

Hi, just to let everyone know, this upgrade worked, I now have a 4K touchscreen on my Envy 15-CN, I strongly recommend this to anyone in a similar situation.

 

Slarti

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.