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Message 1 of 2
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HP ENVY x360 15 problem with RGB color problem

HP Recommended
Example: envy x360 15 -cp0013au
Microsoft Windows 10 (64-bit)


I cannot see any true color in my laptop.

I bought this yesterday.

what are percentages for brightness and saturation, contrast and hue

Plz help me.

My samsung phone shows true colors, why not my expensive laptop showing true colors?



HP Support Agent
HP Support Agent
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Message 2 of 2
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@sam54prasad Welcome to HP Community!


As I understand the color does not appear as it normally should,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
Have you attempted to check if this issue appears on an alternate/external monitor?

Did you attempt to calibrate the color settings on your windows?


If not, We'll use the Windows Color Management settings to walk through the steps of calibrating your display. The steps below are for Windows 10.

Before you start, make sure your monitor has been on for at least half an hour, so it's warmed up properly, and clean your monitor.


1. Right-click on the desktop and select Display settings

display settings


2. Click "Advanced display settings" at the bottom of the settings window.

display settings advanced

3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.


display settings resolution


4. Click "Color calibration" at the bottom of the advanced display settings window.

display settings color calibration

5. Click Next to start the color calibration.



The wizard will walk you through adjusting your color settings. You'll:

  • Set the display to the factory default color settings, if your monitor allows you to do that
  • Adjust your display's gamma to match a sample image

    calibration gamma

  • Adjust the brightness and contrast

    calibration brightness

Adjust the color balance

calibration balance

At the end of the wizard, click Finish to save your settings.


calibration finish

You'll then be able to calibrate ClearType for sharper text.


Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

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