Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Hi, I ordered a HP ENVY x360 with 400 nit display but SW shows 270 and HDR can't be activated.
Serial number on packing list is correct, but the product number is different. Packing list says 8MF60AV but on the laptop and the box is 8JV03AV
Your machine is an HP ENVY X360 LAPTOP - 15Z-EE000 CTO machine with 2 options for screen
Do you still keep paper of your order ? You can contact the place where you put your order and ask them to replace the screen (or whole machine) for you.
I paid for the 400 nit option, bought it directly from hp.com
Didn't find what you were looking for?
Ask the community