HP EliteBook 830 G6 external monitor resolution

[Syncroton]

What is the maximum resolution HP EliteBook 830 G6 supports on external monitors?

I have a 4k monitor but its being limited much lower.

Monitor is a BENQ EL2870U and I am using the latest driver available from BENQ's website.

[TryToDoMybest]

Hello

for sure 4K monitor is supported.

4K@ 30HZ on HDMI, 4K@60HZ via usb-c port if you have a dongle or a docking station with a HDMI 2.0 or DP 1.2 port.

bye

[Syncroton]

Dear TryToDoMyBest,

I agree with you, but i don't understand why Windows is limiting the resolution. It doesn't even show on the drop down menu.

I am using a dongle (USB C HUB) from AUKEY which also accepts 4k.

https://www.aukey.com/products/unity-c78?_pos=3&_sid=36fe7297a&_ss=r

Any additional thoughts on how to remove this limit imposed by Windows?

[TryToDoMybest]

Hello

in addiction to Microsoft display setting, you can install Intel Graphics app. in this app you can check the resolution and the frame rate.

like you , on the computer I'm using to write this post, I don't see in WIndows the resolution of externak monitor, either connected via HDMI port of the notebook or HDMO port of a USB-C Dock G5.

even more, despite this notebook has a OEM Windows 10 Pro  license ,  since two days I get the message to Activate Windows.  This means another bug in WIndows licensing mode !!!

Bye