HP EliteBook x360 1030 G4 external display max resolution

[davo9]

Hi,

I have a HP EliteBook x360 1030 G4, 9AL02EC#AK8, Windows 10 Pro 64-bit Version: 18363.836.

Does it support 4k external display?

according to HDMI 1.4 and Intel UHD 620 it should be supported. But the max resolution I get on HDMI port is 2560 x 1600.

thanks

[TryToDoMybest]

Hello

X360 1030 g4 Quickspecs show HDMI 1.4b

that means , according to HDMI specs, 3840x2160 at max 30 HZ.

Unsing Intel Graphisc utility , try to decresa the HZ to 30 and see if you can have 4K rsolution.

bye

[davo9]

hi!

didnt work, got message "mode not supported".

using a usb-c to displayport (D) adapter could it work?

thnx

[davo9]

hi!

BTW, just for the community to know; it worked with an usb-c to displayport high speed cable 🙂

[TryToDoMybest · Accepted solution]

Hello

I used an HP USB-C to HDMI  831118-001, I got 3840x2160@60HZ on 4K esternal monitor

[davo9]

thanks! it also worked with usb-c to displayport, thanx!