HP Elitebook X360 G3 1030 hinge broken and display screen unseated

[moizsherwani]

Hello HP Community,

My HP Elitebook X360 G3 1030 hinge broke and display screen was unseated (quite out of the blue) and I was a little surprised (and shocked honestly) to see many other users complaining about the same yet I can't see any recall/post from HP about what should now be a known issue (just a quick Google search gives a number of results of users complaining about the same)

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Brand-new-HP-Elitebook-X360-G3-1030-h...

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/HP-EliteBook-X360-1030-G3-Broken-hing...

What is the best solution here since this laptop is not in warranty?

Thanks,

Moiz

[banhien]

@moizsherwani 

HP Elitebook X360 G3 1030 machines were built like a tank, they are military graded machines. I don't believe normal usage would break it.

Someone must have steel hands

Just my 2 cents

Regards.

[moizsherwani]

@Banhien, All the people who are complaning have steel hands? I personaly think its quite naive to think that a laptop no matter how well it is built couldn't have a build flaw. So a plane (Boeing 737) which would certainly be most throughly tested and where people's lives matter and sports cars (Porsche 911 GT3) could be found wanting and have build flaws, a $2000 laptop couldn't? Do you work for HP or get paid by them to keep HP bashers off the forum :D?