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HP Envy 15T-K200 screen replacement

HP Recommended
HP Envy 15T-K200
Microsoft Windows 10 (64-bit)

PXL_20200927_141130241.jpgPXL_20200927_141211288.jpgHello,

I have a HP Envy 15T-K200 laptop and its screen and frame from near one of the hinges has broken. Can you guide me is there a way to get a replacement part/parts for this. I can upload a picture if needed for better analysis. I have been unable to find a video for screen replacement for this laptop, so can you also please guide me to the screen replacement guide for this laptop or a similar laptop. It is a rimless touch screen display.


Thank You

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HP Support Agent
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@KD26 Welcome to HP Community!

 

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

 

They will likely request information from you in order to look up your case details or product serial number.

 

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

https://h30434.www3.hp.com/t5/First-Time-Here-Learn-How-to-Post-and-More/How-To-Send-A-Private-Messa...

 

Thank you for visiting the HP Support Community.

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Thank you but do you know when they would reach out to me since I havent heard back?

 

Thanks!

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