HP Envy 17T 3000 CTO to Windows 10: GPU crash

[FraR]

Hi,

when I install Win 10 everything works fine until 5 minutes later when Windows updates the driver of the graphic card and the screen goes pitch black.

I restart the laptop and the screen is initially with wide and red vertical bars, then it goes black again when windows 10 starts.

I reinstalled Win 7 and the red wide bars are not present anymore and everything works fine.

Is there a way to find the right driver for Windows 10 related to the GPU?

Some details:

Bios updated to F.09 Rev.A

Thanks

[KrazyToad]

@FraR

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.