HP Envy Laptops: Effects of Sleep Mode and Protective Casings in Hot Weather

[773594]

Important Notice: Potential Issues with HP Envy Laptops in Sleep Mode

It has come to my attention that placing an HP Envy laptop in a protective pouch during hot weather while in sleep mode may lead to the following issues:

1. Delayed response when pressing the power button to wake or start the laptop.

2. Gradual increase in the time required for the laptop to respond after sleep or shutdown, worsening with repeated cycles.

While this behavior may not necessarily reflect any fault on HP's part or be detailed in their manuals, it is important to bring these potential issues to HP's attention. Users should also be informed about the possible effects of using their devices in protective casings under specific conditions.

[Garp_senchau]

@773594, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Thank you for raising this important observation. As an HP representative, I truly appreciate your attention to how environmental conditions and user habits can affect device performance.

Recommendations for Best Performance:

• Use Hibernation or Shutdown instead of Sleep Mode if storing the laptop in a sleeve, especially in warm weather.
• Avoid leaving the laptop in enclosed pouches immediately after active use, when internal temperatures are higher.
• Ensure proper ventilation before stowing your device.
• Monitor for system updates that may improve power and thermal management features.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,