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HP Recommended

I have been on this issue  for weeks and tried every suggestion i found online  including the VA with no success until i stumbled on your post and tried your solution. That was all i needed to get the camera up. Once i turned on the tiny privacy switch on the right side of the HP Envy, the camera came on and that was it. Thank you so much, you are truly a life saver👍👌.                              I totally agree with you, HP needs to include this information as one of the resolution steps by their Virtual Assistant.

HP Recommended

I did a reset and my still get the same error that no cameras are attached or 0xA00f4244. I have an HP Envy x360. The webcam doesn't even show up in the device manager. pls help.

HP Recommended

Look on the side of your laptop, by the USB port, next to the fan. There should be a little switch there. Flip that, your camera should work now.

HP Recommended

Unfortunately my laptop is an older model (2015) and does not have the switch.  

HP Recommended

THAT DID IT!!! Unbelievable! I've spent the entire day going down rabbit holes!  Thank you SOO very much. Be Safe!!

HP Recommended

Hello,

 

Have you tried enabling the tiny switch on the right side of the laptop. it is around the charging port, just before the SD slot. Trying pushing it forward to enable/turn it on. Hope this fixes the camera issue.

HP Recommended

My laptop is older and does not have the switch

HP Recommended

So glad, you could share your experience.

Mine is the 2020 model and the camera was unfortunately manually switched of.

🤛

HP Recommended

I have spent all of last night and most of today troubleshooting my webcam. I have a 2014 HP Envy and it doesn't have a privacy switch for the camera on the RHS.

 

I can find it in device manager if I choose to show hidden devices but there is an error in properties saying the camera isn't installed. Beyond annoying as I have uninstalled many times, updated drivers, searched devices, ensured camera is on etc. etc. I have been all over the hp help pages, updated everything including BIOS and read countless pages like this one to try and turn this stupid camera on. 

 

HP don't have webcam drivers, just links for cyberlink software (I do have youcam and it runs then tells me to turn my camera on) and have tried to find compatible drivers however I don't think the drivers are the issue. Something somewhere thinks the camera isn't installed, but what??

 

This is so frustrating, now we are in isolation I would dearly love to connect to family using Zoom or FB messenger on my laptop rather than my phone.

 

Anyone solved this or can help?

HP Recommended

YES!! OMG I had been struggling with this issue and I can't believe I didn't realize there was a privacy switch on the side of the **bleep** thing! LOL BIG THANKS for this tip!! 

what a quick and easy solution to a problem that has been lingering for a few weeks. Now I can have zoom drinks with friends! haha thanks again

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.