HP Envy X360 How to Disable Touchscreen from BiOS

[FirasM12]

My Touchscreen was physically damaged and I had disabled tablet mode and my PC was working fine. Last night Windows updates were applied automatically and I believe that enabled the tablet mode, I am not able to login to Windows because of the combination of the above issues, my notebook keyboard is disabled as tablet mode is on and tablet mode does not work because of physical damage to the screen. I am wondering if I can disable tablet mode and enable keyboard from bios as I cant login to Windows at all. Any other suggestions to solve this problem

[KrazyToad]

@FirasM12

Welcome to HP Community

I have gone through your Post and would like to help

To get to BIOS the Keyboard needs to work. But since it is stuck in Tablet Mode the Keyboard is not working. Moreover that particular option is not available in BIOS as well..

At this point I suggest you contact HP Support in your Region for Service Options

1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.
 

Thank you

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