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HP Recommended
HP ENVY x360 - 15-bq051sa
Microsoft Windows 10 (64-bit)

I've had this convertible laptop for a week. For the first few days it auto rotated the screen just fine. Then a BIOS update was done and it no longer works. The screen will simply not rotate, unless I manually change it in Display Settings. There are a few articles about this but none of the solutions work. Anyone have any advice?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I would go into the HP PC Hardware Diagnostics UEFI (tap the F2 key on startup) enter the Firmware Management section and rollback the BIOS to the previous version. 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

I would go into the HP PC Hardware Diagnostics UEFI (tap the F2 key on startup) enter the Firmware Management section and rollback the BIOS to the previous version. 



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



HP Recommended

Brilliant - that worked! Many thanks.

HP Recommended

You're welcome!

             🙂



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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