HP Envy X360 power button is on, but black screen

[Lexibambi]

I have a HP ENVY X360 laptop, all the sudden the screen turn black, the power button still light (on),  I press and hold the power button until it turn off, then turn it back o, still black screen.  What can I do to fix this?

[Chimney_83]

Greetings @Lexibambi, 

I understand that you did a hard reset and are not getting displays, is that right?

Kudos to you for trying to troubleshoot the issue on your own.

Not to worry, I will be glad to assist you. 

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Do you have any external devices connected to your computer?

Have you tried a BIOS recovery?

Do you see any lights blinking when you try to power on your computer?

Do you see an HP logo before the screen goes black?

Please disconnect any devices connected to your computer. 

If you have any USB or DVD in the computer, please disconnect it.

Perform a power reset on the computer. Click here for assistance. 

Disconnect the adapter, remove the battery (if it can be removed)

Hold down the power button for 30 seconds to drain the static in the computer. 

Connect the adapter and battery to the computer. 

Turn the computer ON while holding the Win + B key. (hold these 2 keys for more than 10 seconds, let go of the power button alone)

Refer to this HP Article to know more about BIOS recovery. 

If rolling back BIOS does not work, try again. 

Try this and let me know how it goes. 

[Himanshusingh1]

not working this solution