HP Envy x360 (13") replacement screen/digitiser 13-ar0501sa - can't find part number

[OllyGrieve]

Good morning, I'm hoping someone will be able to help me.

Unfortunately, my laptop, HP ENVY x360 Convertible 13-ar0501sa, was dropped earlier this week which has cracked the glass of the screen.

 

(no idea why these photos are upside down) 

I'm lucky to know of someone who will be able to replace the digitiser, but I'm really struggling to get the part number to find a genuine HP part.

I've used the HP Part Surfer, and inputted all the various model numbers, descriptions, serial numbers etc, but it comes up with the below with every code etc:

hopefully someone can point me in the right direction!!

[Riddle_Decipher]

@OllyGrieve Here's a list of parts tested and approved to work as a replacement for your device, to help you, I've included the steps to replace the part as well:

For more details, click here and visit page. 49 of Chapter 5 Removal and replacement procedures onward *see screenshot below)

If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal.

P.S: Welcome to HP Community 😉

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

[OllyGrieve]

Thank you very much for the assistance.

I've put those part numbers into the part surfer search box, but none of them are available to 'add to cart'.  Are these parts available from HP, or would I need to source alternatives?

Also, I apologise for my ignorance, but how would I know which part to get?

L53430-001

L53431-001

L53432-001

L53433-001

They appear to be slightly different? again, I'm not clued up completely on this, I was hoping I could just find somewhere to buy the correct part and send it off with my laptop to be fixed!!

Thank you in advance for your help

[Riddle_Decipher]

@OllyGrieve The best way to identify it, is by checking the product information: click here to view,

And as per the details about the display, t look like this should match what you have: L53432-001 (if you have a black laptop).

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.