HP Envy x360 15-ey0xxx replacement screen

[jvancleve]

The display on my HP Envy x360 15-ey0xxx needs to be replaced. There are horizontal lines covering the bottom third of the screen. All diagnostic tests pass. Drivers have been updated and also uninstalled and reinstalled. An external monitor display is fine.

I would like to order a replacement screen, but cannot find the part number or where to order. Any advice would be appreciated, thanks!

[Nal_NR]

Hi @jvancleve,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that this is a display issue. Since the unit might need repair, I would request you to contact HP Phone support who can schedule a repair as per the warranty and the issue can be fixed.

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”