HP Envy x360 video problems

[Logan42]

I bought the HP ENVY x360 about 3 weeks ago and things have been going well until I started to use my laptop to stream. I noticed when using streaming services like amazon prime video, Netflix, Hbo max, and others that it will start and stop playing ranging from anywhere to a couple seconds to a couple minutes. For example, I will pause an episode and 5 seconds later it resumes on its own. This problem is very frequent and makes it nearly impossible to watch anything on my laptop. I'm almost 100% certain this is not an internet problem. I also turned off the touch screen to see if that would help which I think it did stop for a couple days but it's very possible there's no true correlation there. 

[banhien]

@Logan42 

Normally that low buffer when streaming. Do you know what is the speed of your network ? Please try the following fixes first

                  https://www.satelliteinternet.com/resources/how-to-stop-buffering/

Regards.