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HP Recommended
HP Envy X360
Microsoft Windows 10 (64-bit)

Hi

My HP laptop suddenly can't detect my camera. 

on device manager, its showing like this

Currently, this hardware device is not connected to the computer. (Code 45)

To fix this problem, reconnect this hardware device to the computer.

 

When clicking on Camera, error code showing 

We can't find your camera

Check to make sure its connected and installed properly.

Error coda 0xA00F4244<NoCamerasAreAttached>

 

I have tried to update driver from device manager and its said driver already updated.

 

Anyone can help? Its fairly new laptop, purchased 2 months ago.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @Alxg3da,

 

Please check if the solution mentioned here works. Please let me know if that worked or not, and if it does, please Accept as Solution.

 

Otherwise, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL

 

Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 REPLY 1
HP Recommended

Hello @Alxg3da,

 

Please check if the solution mentioned here works. Please let me know if that worked or not, and if it does, please Accept as Solution.

 

Otherwise, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL

 

Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)


I used to be an HP Expert. I no longer participate in this community.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.