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- HP Community
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- Notebook Video, Display and Touch
- HP Envy x360, webcam not detected. code 45

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03-23-2020 05:03 AM
Hi
My HP laptop suddenly can't detect my camera.
on device manager, its showing like this
Currently, this hardware device is not connected to the computer. (Code 45)
To fix this problem, reconnect this hardware device to the computer.
When clicking on Camera, error code showing
We can't find your camera
Check to make sure its connected and installed properly.
Error coda 0xA00F4244<NoCamerasAreAttached>
I have tried to update driver from device manager and its said driver already updated.
Anyone can help? Its fairly new laptop, purchased 2 months ago.
Solved! Go to Solution.
Accepted Solutions
03-23-2020 12:25 PM
Hello @Alxg3da,
Please check if the solution mentioned here works. Please let me know if that worked or not, and if it does, please Accept as Solution.
Otherwise, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)
I used to be an HP Expert. I no longer participate in this community.
03-23-2020 12:25 PM
Hello @Alxg3da,
Please check if the solution mentioned here works. Please let me know if that worked or not, and if it does, please Accept as Solution.
Otherwise, a specific model name or product number would be appreciated. E.g. HP Spectre x360 - 13-ap0028ca or 5MT98UA#ABL
Information on how to find a laptop's model name or product number is detailed in this HP document. (Please do not post serial numbers on the HP Support Community. The difference between a product number and a serial number is that the product number contains a # sign)
I used to be an HP Expert. I no longer participate in this community.