• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP G5 USB-C Dockingstation

Hi,

I am using a Macbook Pro 2017 and a HP G5 USB-C Docking-Station. I wanted to connect 2 displays, 1 via HDMI, the second via DisplayPort. Unfortunately if I do this I can only mirror the 2 displays. Also if I open Menu -> About my Mac -> Displays I can only see 1 of the screens...

 

I've checked the HP website and other sites again and the G5-Dock should support 2 Displays, so what's the problem here?

 

Thanks!

 

Additional Information: https://support.hp.com/in-en/document/c06386359

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Many hubs out there use a feature of DisplayPort 1.2 called MST to run two monitors off a single connection.  The USB-C connection to the hub is using something called Alt Mode to carry the video signal using DisplayPort protocol.

 

Here is a thread on Mac Rumors that talks about it.

 

https://forums.macrumors.com/threads/can-someone-confirm-if-mst-displayport-daisy-chaining-works-on-...

 

If you search on "macOS and MST" you can see reports from all over that macOSonly supports MST in mirror mode.

 

Apple seems to only support MST over Thunderbolt at this time.

 

While I may work for HP Inc, the views and opinions expressed here are my own.

View solution in original post

3 REPLIES 3
HP Recommended

Many hubs out there use a feature of DisplayPort 1.2 called MST to run two monitors off a single connection.  The USB-C connection to the hub is using something called Alt Mode to carry the video signal using DisplayPort protocol.

 

Here is a thread on Mac Rumors that talks about it.

 

https://forums.macrumors.com/threads/can-someone-confirm-if-mst-displayport-daisy-chaining-works-on-...

 

If you search on "macOS and MST" you can see reports from all over that macOSonly supports MST in mirror mode.

 

Apple seems to only support MST over Thunderbolt at this time.

 

While I may work for HP Inc, the views and opinions expressed here are my own.
HP Recommended

Thank you! Is there an alternative to the HP G5-Dock for a similar price which will work? I know the Belkin Docks are working but these cost more than double the HP one. 😞

HP Recommended

I, unfortunately, do not have a list.  My best suggestion is a web search.  There are several threads on Apple's support discussions around this topic.  As well a various news sites.

 

The ones based on DisplayLink technology seem to work but rely on added software from DisplayLink.  Several companies are using their chips.

 

 

While I may work for HP Inc, the views and opinions expressed here are my own.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.