HP G62 Win 10 64 bit - black screen

[NITEC]

Upgraded from Win 7 to 10 last year OK.

After recent win 10 update laptop screen is black. External monitor via HDMI works OK. I think it is the video driver (AMD Mobility Radeon HD 5000 Series) but can't find a Win 10 driver for this PC. Don't know specific Radeon model. Have updated video driver using HP Support Assistant but no better. Anyone know which video driver I need and where I can get it? Thanks

[Echo_Lake]

@NITEC
Thank you for posting on the HP Support Community.

I have a few troubleshooting steps we could try to fix the issue:  

BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629 

Also, try the display driver rollback method: 

• Open Start.
• Search for Device Manager.
• In Device Manager. search for the Display Adapter right-click and select the Properties option.
• Click the Driver tab. rollback.
  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.