HP Laptop Battery Issue, shuts down on battery below 40%

[Anirudh61]

I am running manjaro linux kde on my HP laptop. I recently got a new battery a few months back in August. It was working fine but. But from a few days I have been experiencing this issue.

What happens is that my laptop randomly shuts down below 40% and won't turn on, until I plug in the charger and only then it boots in. And it starts to charge from 40%.

I searched online and found a calibration method like using laptops until it shuts down then charge it again to 100% and then etc. I did that but again it still shuts down below or at 40%.

Any help is greatly appreciated, i am a college student and i am facing a lot of problems due to this issue.

[Sneha_01]

Hi @Anirudh61 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

May  I know if the unit was shipped with the same OS

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support

[Anirudh61]

No, initially the laptop was shipped with windows. Later on I switched the operating system. Additionally I tried to live boot into some other distributeds such as (Ubuntu and Endeavor OS) the same issue persists if the battery goes below 40% the laptop shuts down.

[Raj_05]

Hi @Anirudh61,

Thank you for your response, 

I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support