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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!

‎12-10-2025 08:04 AM

HP Recommended

After running the Device Manager - Driver Rollback with no success and then running HP Diagnostics on my Laptop's Video I get the following critical failure error: U4VBK1-000CSQ-MFPV41-Q28B13.

The diags then advise me to get the screen replaced or repaired. 

 

Q - Does anybody have experience of HP Laptop repair shops in / around the London area?

 

Thanks in advance.

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