HP Laptop Screen Flicker

[B628]

After running the Device Manager - Driver Rollback with no success and then running HP Diagnostics on my Laptop's Video I get the following critical failure error: U4VBK1-000CSQ-MFPV41-Q28B13.

The diags then advise me to get the screen replaced or repaired. 

Q - Does anybody have experience of HP Laptop repair shops in / around the London area?

Thanks in advance.

[Deep_World]

Hi @B628,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I’m really sorry for the inconvenience you’re experiencing I know it’s frustrating to deal with a critical video failure, especially after trying driver rollback and diagnostics. That sounds stressful, and it’s completely understandable to want a reliable repair solution.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World