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‎02-18-2024 10:32 AM

HP Recommended
Product: HP Notebook 15-dy1043dx

I have a Thunderbolt 2 docking station and my HP Notebook 15-dy1043dx is not recognizing it. I've downloaded the drivers and restarted with the Thunderbolt plugged in. Any suggestions to have my laptop recognize the docking station? 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎02-18-2024 01:53 PM

HP Recommended

@Evie0919 

 

Its specs

 

           https://support.hp.com/au-en/document/c06655539

 

It ONLY has a hopeless USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which is NOT a Thunderbolt port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎02-18-2024 01:53 PM

HP Recommended

@Evie0919 

 

Its specs

 

           https://support.hp.com/au-en/document/c06655539

 

It ONLY has a hopeless USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which is NOT a Thunderbolt port.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
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‎02-18-2024 02:02 PM

HP Recommended

Thank you! 

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‎02-19-2024 12:16 AM

HP Recommended

The HP Notebook 15-dy1043dx does not support Thunderbolt technology, therefore it will not recognize Thunderbolt 2 docking stations.

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