HP OMEN 15 is not playing HD content from Amazon Prime and YouTube (Possible HDCP non compliance)

[syalanurag1991]

Laptop configuration:

Intel i7-7700 HQ CPU
NVIDIA 1050Ti 4GB
16 GB RAM (Upgraded from original 8GB)
WINDOWS 10 - 64 bit
1920x1080 resolution @ 60Hz

I have a very stable connection which provides more 25+ MBPS internet. Minimum required is ~15 MBPS

My laptop seems to have ticked all the boxes for streaming and watching HD content. But even then, I only see 720p as the streaming option on YouTube. Till data I have never been able to stream HD content on Amazon. Even my phhone, Samsung S7, is able to play HD content from Amazon.

Whenever I purchase an HD movie, it says, "Your display doesn't seem to be HDCP complaint, hence content will stream in SD". This has really frustrating. To me, there is no point of spending som many dollars if the visual quality is not up to the mark.

I would greatly appreciate any help in this matter.

[DavidSMP]

@syalanurag1991,

Thank you for posting in the HP support forums. I reviewed the case.

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