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‎05-24-2024 11:52 AM

HP Recommended
Product: OMEN by HP Laptop PC - 17t-w000 CTO (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

I am looking for the part number for the screen on my OMEN by HP Laptop, product number V8B57AV. The system is not accepting the combo of my apart Number and serial number.  I keep getting a “that system down” error.  

Category:
2 REPLIES 2

‎05-24-2024 04:09 PM

HP Recommended

@SParker89 

 

Your machine is a CTO machine which has 1 of the following  2 options as shown on the following link.

 

            https://partsurfer.hp.com/partsurfer?searchtext=V8B57AV

 

Regards.

BH
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‎05-24-2024 04:14 PM

HP Recommended

Thank you very much, Banhien!

Is there a way to know which of the two without opening the machine?

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