HP Omen uses AMD Integrated graphics instead of the NVIDIA dedicated graphics, how to change that?

[azyies]

Now I do not know how and when this started, but something either updated or just happened at random, maybe it was the recent NVIDIA driver update (which I've heard has caused problems), but something somehow completely changed how my laptop was viewing my GPUs, as it now prioritizes the AMD integrated graphics driver instead of my NVIDIA GeForce 3070 GPU. I've tried everything from updating drivers, disabling the integrated graphics, prioritizing the NVIDIA Graphics card for the programs I use, uninstalling the AMD graphics driver, updating bios and etc. etc. I even completely reset my pc, deleting everything and that did not work either.

The HP Omen BIOS settings are so bad that I can't even look at settings dedicated to iGPUs og dGPUs, that would let me change these settings. When playing games like Marvel Rivals, it would crash randomly and when checking task manager, it would show as if I don't have a Nvidia Graphics Card at all even though its still there.

Any, and I mean any help would be greatly appreciated.

[Hawks_Eye]

Hi @azyies 

Thanks for stopping by the HP community. A very good day to you.  I reviewed the post. I will be delighted to assist you here.

Superb description and stupendous diagnosis of the issue before posting. Kudos to you for that.  😊 

It sounds like you've taken an exhaustive range of steps to address the issue, I appreciate all your efforts. 

Since your NVIDIA GPU is not being utilized and the AMD GPU is still being used, here are some additional steps and checks that might help.

Check Graphics Card Priority in BIOS

• Access BIOS/UEFI Settings: Restart your laptop and enter BIOS/UEFI settings (usually by pressing F2, F10, ESC, or DEL during boot).
• Check Graphics Settings: Look for settings related to graphics or display. Ensure that the dedicated NVIDIA GPU is set as the primary graphics card. If such an option is not available, it might be worth checking the manual or HP support for specific BIOS settings related to GPU.

Check the NVIDIA Control Panel

• Open NVIDIA Control Panel: Right-click on the desktop and select "NVIDIA Control Panel."
• Manage 3D Settings: Go to "Manage 3D Settings" and then to the "Global Settings" tab.
• Preferred Graphics Processor: Set the preferred graphics processor to "High-performance NVIDIA processor." Apply these settings.

Application-Specific Settings

• Program Settings: In the NVIDIA Control Panel, go to the "Program Settings" tab under "Manage 3D Settings."
• Add Applications: Ensure that the applications or games you're trying to run are set to use the NVIDIA GPU.

Verify GPU Utilization

• Check GPU Usage: Use Task Manager or tools like GPU-Z to monitor if the NVIDIA GPU is being used when running demanding applications or games.

Update GPU Drivers

• Driver Cleanup: Use a tool like Display Driver Uninstaller (DDU) to completely remove existing NVIDIA and AMD drivers. Then, reinstall the latest drivers from the official websites.

If this solution hit the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day! 

Regards, 

Hawks_Eye

[azyies]

Hi @Hawks_Eye

Thanks for replying, i've already tried all of the stuff you've mentioned. My computer crashes when trying to update drivers, and HP Omen laptops don't have BIOS settings that let me check the aforementioned steps you've given me. I am on the verge of giving up. 

[Hawks_Eye]

Thanks for troubleshooting, I appreciate your efforts.

 I'm sending out a private message to assist you with the next course of action. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Hope this helps! Keep me posted for further assistance. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Take care, and have an amazing day!

Regards, 

Hawks_Eye