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‎06-07-2025 11:24 PM

HP Recommended

HP laptop

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1 REPLY 1

‎06-09-2025 10:24 AM

HP Recommended

@Qumzzy_b-r001, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding HP Laptop Issue After Reset! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I'm sorry to hear that your HP laptop isn't working after a reset. Let's try to get more details so I can assist you better:

  1. Product Name and Model: Can you provide the model name or number of your HP laptop?
  2. Issue Description: Could you elaborate on what exactly happens when you try to turn on your laptop? (e.g., does it not power on, is there any error message, do you see a blank screen, etc.)
  3. Operating System: What operating system is installed on your laptop? (e.g., Windows 10, Windows 11)
  4. Power Indicators: Are there any lights or sounds when you press the power button?  

Looking forward to your reply!

 

Regards,

ZOEY7886
I am an HP Employee

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