-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Pavilion 15-cw0509sa USB C port

Create an account on the HP Community to personalize your profile and ask a question
10-22-2018 06:29 AM
Hi,
According to the product specification page for my 15-cw0509sa the USB C port supports displayport:
https://support.hp.com..........
However both the user manual and maintenance guide only mention data transfer for this port. And after purchasing and plugging in a displayport adaptor (before I'd spotted this discrepacy between the specification page an manuals) I think it may well be just for data transfer.
Can anyone confirm if this is the case please?
Many Thanks
Sam
10-22-2018 05:32 PM
Hello @S-Cox,
Excellent observation.
I'll ask this internally and see what they say.
In addition to what you just said, normally these newer Maintenance and Service Guides offer a whole list of accessory options in the Miscellaneous section but for USB-C connectivity, they only offer a USB-C to USB-A adapter which is extremely suspicious.
I'll follow up with you soon.
Best regards,
Eddy
I used to be an HP Expert. I no longer participate in this community.
10-30-2018 09:16 AM
Hello @S-Cox,
Just returned with the unfortunate news that the USB-C port is indeed data transfer only.
HP's working on updating the specification documents ASAP.
Thanks for bringing this up.
All the best,
Eddy
I used to be an HP Expert. I no longer participate in this community.