HP Pavilion - 15z-cw100 - how to get it to work with a docking station?

[Jeddy147]

I am driving to set up my laptop with an HP USBC Dock G5.  The hardwired network and USB for mouse and keyboard work fine.  The display and power charging do not.  I have tried the docking station with another laptop and all is good.  I have also tried a new Dell dock with this same laptop with the same results.  Any ideas?

[banhien]

@Jeddy147 

The HP USB-C G5 dock is NOT compatible with your machine

Your machine ONLY has 1 hopeless USB Type-C port; USB 3.1 Gen 1 (left side); supports data transfer port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Regards