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- HP Community
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- HP Pavilion Gaming Laptop (AMD Ryzen 5 3550H/256, GTX 1050/W...

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04-17-2020 07:05 PM
Hello everybody!
I have been solving my problem for a long time but to no avail.
I cannot switch my videocard from AMD to Gtx 1050. I tried everything, like in NVIDIA settings and also in AMD.
I updated all my drivers. And i don't have Switchable Graphic settings in my BIOS which is really strange.
Please gyus, help me!
I bought this laptop for games, but i cant switch to game videcard.
04-21-2020 05:04 PM
@Zhandos Welcome to HP Community!
I understand that you are unable to switch the graphics cards.
Do not worry. I will try to fix the issue.
Please refer to the below link to HP Notebook PCs - Switchable Graphics on Notebooks.
https://support.hp.com/in-en/document/c03048374
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
04-21-2020 06:45 PM - edited 04-21-2020 06:46 PM
Thank you for your answer! @praveen196
I have read everything from your topic, but i don't have Switchable Graphic settings and buttons in Catalyst Centre.
I have seen a lot of videos in internet and tried to fix it, they have this settings. I don't know why i don't have it. My laptop is gaming and it's definitely for games. It would be very illogical if there is no Switchable settings.
I will wait for your reply!
04-22-2020 06:51 AM
I understand your concerns.
Please uninstall reinstall the graphics drivers and update the BIOS.
Please check for the Windows update as well.
Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Please try creating a new user account on your computer.
Go to http://hp.care/2dWJKgW and follow the steps to create a new user account.
Have a nice day!!