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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎11-30-2020 02:38 PM

HP Recommended
Product: HP Pavilion Power - 15-cb091nd
Operating System: Microsoft Windows 10 (32-bit)

Hello!

I have a HP Pavilion Power - 15-cb091nd (notebook) just over 3 years old. It's almost impossible to work on it, because the screen turns black, white, lines etc.... On this moment I can work on it.....but if I move.....it happens again. Seems like the lcd cable has to be replaced. If I move (or move the screen) the problem starts or stops. On an external display there's no problem.

I'm looking for the serial number of this part. Can someone help me with this? Where (in the Netherlands) can I buy this?

Hopefully someone can help me with this issue. Thanks in advance.

Groeten!

Peter

1 REPLY 1

‎01-07-2021 10:29 AM

HP Recommended

Seems like nobody with this issue....and no HP employées interested in giving any options?

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