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HP Pavilion display appears warm white/ yellowish

HP Recommended
HP Pavilion 15
Microsoft Windows 10 (64-bit)

I just bought this Hp Pavilion Model: 15-eg0073cl (11th gen Core i7) laptop yesterday but noticed the screen does not look bright like other laptops when placed side by side; I mean, none! Also the one I bought from Costco does not have an anti glare screen.

 

The screen appears  slightly dull, yellowish, not bright, and just odd for me. It seems to be more towards warmer white than bright white light. My old work hp ellitebook  laptop from 4 years before seems to have much brighter white display 

 

I took it back to the store and and exchanged with another unit twice and both of those  it had the same screen display issue. I returned both those 2 laptops (they were very dull too) and it turns out that the 3rd laptop was slightly better in the sense it was not that much dull compared to other two but, still the color was more towards warm white/ yellow thing. This is completely throwing me off. I expected better display panel from HP. 

is this a standard configuration display screen fir Hp pavilion laptops ? I really want the display to be bright white as that only gives life , vivid and vibrant colors.

 

please help me. Thanks .,

1 REPLY 1
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi@sriram_1111, Welcome to the HP Support Community!

 

 Request you to follow the below troubleshooting steps 

 

Windows Updates -  

1) In the search box, type, and open Windows Updates.  

2) Check for updates.  

3) If the updates are available, click on install and restart the computer.

4)Update the BIOS

       

Let's try increasing the brightness of the laptops and check if that makes a difference,

Also, you may want to perform a color calibration to get the screen into your preference:

 

Before you start, make sure your monitor has been on for at least half an hour, so it's warmed up properly, and clean your monitor.
 

1. Right-click on the desktop and select Display settings
 

2. Click "Advanced display settings" at the bottom of the settings window.
 

display settings advanced

3. Verify that your monitor is set to the recommended, native resolution. If it's not, set it to the recommended resolution at least for this calibration process.

 

display settings resolution

 

4. Click "Color calibration" at the bottom of the advanced display settings window.
 

display settings color calibration

5. Click Next to start the colour calibration.

 

calibration1
 

The wizard will walk you through adjusting your colour settings. You'll:

  • Set the display to the factory default colour settings, if your monitor allows you to do that
  • Adjust your display's gamma to match a sample image

    calibration gamma

     
  • Adjust the brightness and contrast

    calibration brightness

Adjust the colour balance

calibration balance

6. 
At the end of the wizard, click Finish to save your settings.

 

calibration finish

You'll then be able to calibrate ClearType for sharper text.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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