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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎10-29-2019 09:57 PM

HP Recommended
Product: HP Pavilion dv7-3000 Entertainment Notebook PC series
Operating System: Microsoft Windows 10 (32-bit)

Hi All

 

I have had this Notebook for 10 years now, thanks god it worked perfectly fine till a few months ago i had to change the hard drive but after that till today it worked perfectly fine

 

This morning when i tried to start my Notebook all lights turned on as usual but the screen stayed black, i tried to connect a external monitor but it also stayed black

 

Anyone with a suggestion?

1 person had the same question
1 REPLY 1

‎11-01-2019 10:05 AM

HP Recommended

@Jayrose

 

I suggest you perform a power drain and also try getting to BIOS and let me know if that works

 

Shut down the Notebook and remove the Battery and AC Adapter

 

Press and Hold the Power Button for 20 seconds and put back everything

 

Upon restarting keep tapping on F10 till you see System Configuration Menu ( BIOS )

 

Keep me posted how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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