HP Pavilion dv7-6b20em camera not working i need driver for win 10 64bit

[blackwolf9]

hi i have laptop hp pavilion dv7 6b20em and i instal windows 11 pro 64bit but now is problem with camera driver or i kike i dont have camera.

[Echo_Lake · Accepted solution]

@blackwolf9

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help,
I understand that your HP notebook web camera is not working correctly after upgrading to the Windows 11 OS. After reading your post, I did go through the driver support page for this product. HP does not have any downloadable software or drivers for your product for that operating system.

Refer to the article: My operating system is not listed on HP Software and Driver Downloads 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[blackwolf9]

Hi i read a article that is possible with power buton make hard reset and maybe camera will work.its that true

[Echo_Lake]

@blackwolf9

Thank you for posting back. 

Yes! Sometimes performing those steps will clear errors and fix issues. 
 

Let me know if you require further information and/or assistance.