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HP Recommended
HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B1AV)
Microsoft Windows 10 (64-bit)

Hi! My laptop crashed one time and when I reopened it, it had a different resolution. Although I changed it back to normal, I noticed that the night light feature doesn't activate anymore and my speakers have crackles. Any way to fix this? Already tried updating (there's no new updates)

1 REPLY 1
HP Recommended

Hi @Yosh_,

 

Welcome to the HP Support Community!

 

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I understand your HP Pavilion laptop crashed and after restarting, the screen resolution changed, Night Light stopped working, and the speakers crackle even after checking for updates. Let’s go through some steps to fix these issues.

 

Reinstall Graphics Driver

Press Windows + X → select Device Manager.

Expand Display adapters.

Right-click your graphics driver (Intel/AMD/NVIDIA) → select Uninstall device.

Restart your laptop — Windows will reinstall the default display driver automatically.

After reboot, open HP Support Assistant and install the latest graphics driver.

Then check if the Night Light option is working again.

Reinstall Audio Driver

In Device Manager, expand Sound, video and game controllers.

Right-click your audio device (Realtek or Intel Smart Sound) → choose Uninstall device.

Restart your laptop.

After reboot, open HP Support Assistant → go to My devices → Updates → Check for updates and install any audio driver updates found.

This should remove the crackling sound.

Run Windows Troubleshooters

Go to Settings → System → Troubleshoot → Other troubleshooters.

Run the Audio, Display, and Power troubleshooters.

Follow any suggestions given by Windows.

Reset Display Color Settings

Press Windows + I → go to System → Display → Night Light settings.

Turn Night Light off, then on again.

If it’s still not working, type “Color Management” in Windows Search → open it → select the Devices tab → click Reset all defaults.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

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