HP Pavilion screen is desaturated/washed out?

[SammyLeeDawson]

My HP Pavilion 15-cc5xx screen seems to be desaturated and washed out (since day 1, not a new issue). I use it for editing photos and other projects where colour is very important. I have noticed that the photos I edit on my laptop come out saturated across all other platforms and devices (Facebook, MacBook, android phone, monitor etc).

I have tried adjusting the settings using Intel Graphics settings but I'm struggling to match it to other devices and the white balance is also not great. 

Does anyone know what custom settings will fix these issues?

These are the default settings

[A4Apollo]

Hey there! @SammyLeeDaw,

Does the issue persist on the BIOS page?

Have you tried checking with an external monitor does the issue persist?

Please share the product number of the PC to assist you better.

Windows comes with built-in Display Color Calibration wizard tool. Please try the steps and check if it helps.

Press the Win+R keys to open Run, type dccw into Run, and click/tap on OK to open the Display Color Calibration wizard. Follow the on-screen instructions and change the display settings. 

If the issue does not persist on the BIOS page try updating the chipset, graphics driver and BIOS on the PC to the latest version.

You can update the drivers on the PC using the HP support assistant.

Refer this article to know more information about using HP support assistant. Click Here

Also, Try restoring the BIOS to default and check if it helps.

1.    Turn off the computer and wait five seconds.
2.    Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3.    On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4.    Press F10 to Save and Exit.
5.    Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6.    Follow the prompts to restart your computer.

Refer this article to know more information about display issues. Click Here

Let me know how it goes!

I hope you have a great day! 🙂

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