• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Pavilion x360 15-bk020wm
Microsoft Windows 10 (64-bit)

Hello, I just bought this laptop from someone and I'm trying to fix everything on it.  It's a 15.6" Touchscreen and it has a spot in the middle of the screen that is discolored in comparison to the rest of the screen.  It still displays inside the spot but it wiggles and moves when you use the touchscreen.  I'm trying to find a replacement screen/digitizer and wondering if anyone can diagnose which is having problems.  I would like to only replace whichever part is causing the spot.  I have attached a picture.  Thank you for any help!

20210822_174053.jpg

1 REPLY 1
HP Recommended

@JNM07707 

 

You can order from the following link

 

         https://partsurfer.hp.com/Search.aspx?searchText=W2M07UA

 

If part was N/A, you can use part # to search and order elsewhere.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.