HP Pavilion x360 touchpad issues

[harryms]

Started having the touchpad issues especially since I started connecting to my office machine via RDP. The cursor/touchpad does not respond properly and does all funky things to the point where the laptop is not usable productively. I installed latest touchpad driver, my windows is up to date as well. I restarted the laptop but it doesn't seem to resolve the issue. Please advise. 

[Riddle_Decipher]

@harryms I suggest you attempt using an alternate/external mouse.

(If that works when the touchpad is disabled on device manager, it would mean that it's a touchpad failure,

However, if the external mouse doesn't work either, it could be a software/driver issue).

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

• 1.   Click on Start and type ‘Device Manager’.
• 2.   Click Device Manager.
• 3.   Click + sign next to Mouse.
• 4.   Right-click on mouse entry and choose "uninstall".
• 5.   Restart your computer.

P.S: Welcome to HP Community 😉

Let me know how that pans out,

If you feel I was helpful, simply click on Accept as Solution to help the community grow,

That said, I will have someone follow-up on this to ensure you've been helped,

Just in case you don't get back to us, 

have a good day, ahead.