HP Pen constantly with amber charging light

[Tarpet]

I have had my HP lapotop for 2 years and have never used the pen. Now I wanted to use it but when I charge it, it just stays constantly with the amber light and does not change to white. I have had it charging for hours but still doesn't change light. Does anyone know what is the issue?

[Garp_senchau]

@Tarpet, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If your HP pen is not changing from an amber light to a white light after being charged for hours, it could indicate an issue with the pen or charging setup. Here are some steps you can take to troubleshoot this issue:

Check Charging Cable and Port:

• Ensure that the charging cable is securely connected to both the pen and the USB power source.
• Try using a different USB port or power source to ensure there is no issue with the current setup.

Inspect the Pen:

• Check for any visible damage to the pen or charging connectors that might be causing the issue.
• If the pen is a rechargeable model, make sure that it is correctly aligned for charging.

Restart Your Device:

• Sometimes, simply restarting your HP device while the pen is connected can resolve charging or recognition issues.

Update Drivers:

• Ensure that your laptop’s drivers are up to date. Visit the HP support website and download any necessary software or driver updates for your pen or laptop model.

Battery Issue:

• If the pen has not been used for an extended period, the battery might have failed or degraded significantly. Consider reinstalling or replacing the battery if possible.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,