HP ProBook 450 G6 has no 1920x1080 resolution

[Adam00]

Hi,

I have a HP Probook 450 G6 and for some reason the highest resolution is 1366x768 and not 1920x1080 like it's supposed to be. 
I've tried everything, and have updated the GPU drives, but still nothing. Could someone please help me?

[Paul_Tikkanen]

Hi:

What is the product number of your 450 G6?

If you look at pages 5 & 6 of the HP product info at the link below, they can come with displays that support 1366 x 768 resolutions and displays that support 1920 x 1080 resolutions.

HP ProBook 450 G6 Notebook PC

Yours is probably one of the product numbers with a display that only supports 1366 x 768.

[Adam00]

It's 4TC96AV

[Paul_Tikkanen]

The product number you posted does not list the part number of the display panel your notebook comes with.

HP PartSurfer

Enter the serial number in the partsurfer link below and it should provide more details including the display panel part number.

HP PartSurfer

[Adam00]

Hi,

The serial number is 5CD9172CPK and when Input it in the surfer website I can't quite figure out how I'm supposed to find out what display I have. Could you maybe have a look, please?

Thanks!

[Paul_Tikkanen]

Hi:

Below is the link to the parts list for that S/N:

HP PartSurfer

The display part number and description is:

L45105-001

SPS-LCD PNL 15.6 HD AG SVA

SPS-LCD PNL 15.6 HD AG SVA

Below is the link to the service manual:

Maintenance and Service Guide HP ProBook 450 G6 Notebook PC

Chapter 3, page 24 has the list of non-touchscreen displays:

The part number listed in the parts list is 

HD, SVA   L45105-001

SVA = 1366 x 768

So, there is nothing wrong with your PC's display.

1366 x 768 is the maximum resolution it supports.

You can google the part number and that is what you will find, such as at the link below:

Screen for HP L45105-001. Replacement Laptop LCD Screens