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Becksy82
Level 2
10 7 1 0
Message 1 of 2
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HP ProBook x360 435 G7 Touchschreen problem

HP Recommended
HP ProBook x360 435 G7
Microsoft Windows 10 (64-bit)

Hi,

 

i have some Problems with my touchscreen and my active pen g3.

For a long time i have sometimes recognation problems. The lines in onenote are not straight, but a little bit wavy. I dont know if this is a bug/defekt or its normal. When i paint a few fast lines, it works correctly again. like the pen has calibratet itself.

 

The second new and more importand problem is, that my laptop freezes while i write something in onenote by hand. it helps mostly to close and reopen the laptop, but sometimes i need to hard shutdown the laptop. i think, that this is a hardware problem.

 

Both problems are really bad for my online study -.-

 

So are my problems a hardware problem or can i solve the problems by myself.

 

best regards

Becksy82

1 REPLY 1
Becksy82
Author
Level 2
10 7 1 0
Message 2 of 2
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HP Recommended

I have a new Problem.

 

The touchscreen only recognices the pen and not my finger

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