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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ey0000 (54J83AV)

I have HP 2in1 laptop that came with a stylus, recently the tip of the stylus broke and fell off, however, the shaft (stick connecting the grey tip, which gets plugged into the pen as the tips are changeable) the shaft is stuck in the pen and with tweezers and long nose pliers, I have been unable to remove it, but otherwise, without the tip, it still responds, just doesn't write like normal. My laptop is under warranty and I believe as the stylus came with it, it is also under warranty. How do i go about getting it either fixed or replace is my question. Any help is greatly appreciated

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Hi @anonymousdonny 

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.
 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link


I hope this helps.
Take care and have a good day.


Treeko
HP Support


I am an HP Employee

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